Orders are delivered within 1 business day in the Netherlands and 2–3 business days across the rest of Europe.

Yes, we offer free shipping on all orders above €30.

This section allows you to give an in-depth explanation, including step-by-step guidance, specific product details, or policy clarifications, ensuring customers get a complete answer to their question without confusion.

Yes, once your order has been shipped, you will receive a tracking number by email so you can follow your package.

You can return your order within 14 days of receiving it. Please make sure the items are unused and in their original packaging.

We accept payments via iDEAL, credit card (Visa, MasterCard, American Express), PayPal, and Klarna.

If your order has not yet been shipped, please contact us at info@scent-specialist.com as soon as possible. We will do our best to adjust or cancel your order.

Please contact us immediately at info@scent-specialist.com with your order number and photos of the issue. We will arrange a replacement or refund.

Yes, we ship to most European countries. Delivery time is 2–3 business days.

You can always reach us at info@scent-specialist.com. We aim to reply as quickly as possible.