You can email us at info@scent-specialist.com. We aim to reply as quickly as possible.

We usually respond within 24 hours on business days.

If your order has not yet been shipped, contact us as soon as possible and we will do our best to help.

If you received the wrong item or your order arrived damaged, please email us with your order number and we’ll arrange a replacement or refund.

Check our FAQ page for details on shipping, returns, and payments.